Feedback and Complaints
We value your feedback
Your feedback helps us improve our services and better support our communities.
Whether you have a compliment, suggestion, concern or complaint, we’d love to hear from you. Sharing your feedback will not affect the services you receive from ARA.
Tell us about:
Something we did well.
A suggestion for improvement.
A concern or complaint about your experience.
What happens next?
Once we receive your feedback, we will:
- Acknowledge your submission.
- Review it carefully.
- Contact you if we need more information.
- Respond as soon as possible.
All feedback is handled respectfully and confidentially.
Your personal information is managed in line with our Privacy Policy. We only collect the information we need to respond to your feedback and improve our services.