FAMILY SUPPORT
Refugee families face a unique range of challenges both before and after arriving in Australia. For example, some families have spent a lot of time apart or individuals might find themselves with new roles and responsibilities they have not previously known. ARA's support services for families include group activities such as parenting courses and cultural support groups; as well as services for individual families such as family and relationship counselling, and crisis support.
PARENTING COURSES
Parenting in the New Land is a parenting program supporting parents to establish a health relationship with their child by focussing on early development and attachment. The program also supports them to access community services. Funded by Communities for Children, ARA is contracted by the Salvation Army to deliver the parenting program to CALD communities. This program is delivered once a term for five sessions.
CASEWORK AND COUNSELLING FOR FAMILIES
FAMILY CASEWORK (INCLUDING YOUTH)
Support, referrals, information and linkages to services on a range of issues such as wellbeing, accommodation and financial services. Intensive casework is provided by the Specialised Intensive Services.
FAMILY AND RELATIONSHIP COUNSELLING
A counselling service to promote and strengthen health family relationships, improve children's wellbeing and strengthen community functioning. Counselling is appropriate for people who are survivors, at risk or who are currently experiencing family or domestic violence, or family breakdown.
CASEWORK FOR DOMESTIC VIOLENCE AND CHILDREN AT RISK
ARA provides a specialised case management service for clients who are experiencing domestic and family violence or supporting families in which children are at risk. Case managers focus on the needs of the clients, assisting clients to link to crisis services and work with other organisations to support clients to access supports and services relevant to their needs. Support can be long-term if required.
BUILDING STRONGER SAFER COMMUNITIES (BSSC)
This program works with culturally and linguistically diverse (CALD) and new and emerging communities (NEC) to raise awareness about the negative effects of family and domestic violence on victims, children, perpetrators and their communities. The project includes: training for key community educators; the delivery of workshops for CALD/NEC members and practical support involving referrals to specialised services; the establishment of the working party in collaboration with mainstream services and CALD/NEs. The overarching goal of the project is to reduce violence against women and children and to improve their safety.

Funded by Department of Premier and CabinetFunding info
CRISIS SUPPORT
ARA's Underdale and Salisbury offices offer a drop-in intake service with no appointment needed. For clients requiring crisis support a social worker will support staff to assess and support clients. Clients will be referred and linked to appropriate crisis services (for example, domestic violence, mental health and homelessness), and then follow up with clients to determine whether there is a need for further case management support working in collaboration with relevant services.
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