As part of our response to COVID19, ARA has a new emergency helpline for urgent out-of-hours support.
Our after-hours emergency helpline 0499 111 359 is available to assist clients with crisis support, information and referral.
ARA continues to support the community through this difficult time and it is our priority to maintain the health and safety of our clients and staff.
Both of our offices remain open, although many staff are working from home to minimise the risk to their health and ensure that our services remain operational.
We continue to provide support via phones and a variety of online mediums. Face to face contact is limited to clients experiencing crisis, and follows strict COVID19 protocols.
Our staff are working hard in assisting clients with following needs:
Clients can call our offices and Case Managers for help and advice during business hours:
Now more than ever, ARA is supporting most vulnerable individuals and families through the self -isolation period, ensuring they feel connected and supported during the COVID19 pandemic.
We are committed to delivering a high level of service to meet the needs of our clients and the community and we encourage you to contact us if you require any support.
Wishing everyone the best of health. Stay safe.