Family Safety and Wellbeing Initiatives


Family Wellbeing Program

The Family Wellbeing Program has a focus on assisting people from a refugee background that are experiencing a family crisis, including domestic / family violence and relationship breakdown. This program is for humanitarian entrants who have been in Australia for less than 5 years.

The Family Wellbeing Program includes the following:
• Personalised casework, advocacy and referrals.
• Information sessions to refugee groups.
• Working alongside community leaders to respond to domestic violence within their communities.

For more information contact the Family Wellbeing Caseworker on 08 8354 2951.

Family and Relationship Counselling

ARA is sub-contracted by AnglicareSA to provide Family and Relationship Counselling Service. The program provides assistance to people from refugee and migrant backgrounds. The service includes the provision of counselling to promote and strengthen healthy family relationships, improve children’s wellbeing and strengthen community functioning.

Counselling may be 1:1 and/or small group sessions with individuals and/or families who are wanting to improve the quality of their relationships. This program is appropriate for people who are survivors of or who are at risk of or who are currently experiencing family/domestic violence or family breakdown. It is also a suitable program for perpetrators of family and domestic violence.

Sandra Dzafic – Senior Manager, Client Services
08 8354 2951

Louiza Hebhardt – Family and Relationship Counsellor
08 83542951

Community Services Support Program (CSSP)

The Community Services Support program is a DCSI funded program for vulnerable Culturally and Linguistically Diverse families.

• Families can be at any stage of settlement in Australia inclusive of Migrants, Refugees, Asylum Seekers and New Arrival Communities.

• Culturally and Linguistically Diverse communities with need of service support concerning family and child wellbeing living in Northern and Western Adelaide.

Our purpose is to strengthen families through case
management support with a focus on family and
child wellbeing.
• Intensive or general Case Management
• Referral Pathways
• Community Engagement Programs

Sandra Dzafic – Senior Manager, Client Services
08 8354 2951
Karen Kretschmer – Client Services Manager
08 8354 2951

Building Stronger Safer Communities (BSSC)

Building Stronger Safer Communities (BSSC) is a 2 year project in which ARA will work with identifiedCulturally and inguistically Diverse(CALD)/New and Emerging Communities (NEC) and allied organisations to provide tailored community education workshops around Family and Domestic Violence (FDV). From those workshops, in-depth training will be
provided for identified Community Educators to equip them with the knowledge and resources to respond appropriately
to FDV within their communities.

Kate Carter – Social Worker / Project Officer
08 8354 2951
Sandra Dzafic – Senior Manager, Client Services
08 8354 2951

In case of an emergency/Out of hours contacts:

Confidential information, counselling and support service. Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.

South Australian Police/primary national emergency number in Australia.

Yarrow Place – 1800 817 421
24 hour crisis response service: medical and counselling services for recent sexual assault

Kids Helpline – 1800 55 1800
Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Lifeline – 13 11 14
24/7 crisis support and suicide prevention services

CARL – 131 478
If you are concerned about a child and have a reasonable suspicion that a child is being abused or neglected, phone the Child Abuse Report Line (CARL). The report line is open 24 hours a day, 7 days a week.

Homelessness Gateway – 1800 003 308
Access to emergency accommodation

Mental Health Triage – 13 14 65
For assistance in a mental health emergency, contact the mental health triage service – telephone 13 14 65 available 24 hours, seven days a week.